At w99999, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use it, who we share it with, and what rights you hold over your own information. We are committed to handling your data with full transparency and in accordance with internationally recognised data protection principles.
w99999 ("the Platform", "we", "us", "our") is an online casino and sports betting platform operated under an international gaming license, providing services primarily to players based in Pakistan. We are fully committed to protecting the privacy and personal data of every individual who interacts with our platform — whether you are a registered player, a visitor browsing the w99999 website, or a person who has submitted an enquiry to our support team.
This Privacy Policy ("Policy") sets out in clear, plain English how w99999 collects, processes, stores, and protects your personal data. It also explains the rights you hold as a data subject and how you can exercise those rights directly with the w99999 data team. This Policy applies to all services offered through the w99999 website at w99999.pro and any associated mobile platforms or applications.
This Policy should be read alongside the w99999 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By registering a w99999 account or continuing to use the platform after this Policy has been updated, you acknowledge that you have read, understood, and agreed to the terms set out herein.
For the purposes of applicable data protection laws, w99999 is the data controller in respect of all personal data collected through the w99999 platform. As data controller, w99999 determines the purposes and means by which your personal data is processed. All data processing activities undertaken by w99999 are governed by the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
Where w99999 engages third-party service providers to process personal data on its behalf (for example, payment processors or KYC verification services), those providers act as data processors and are contractually bound by strict data processing agreements that prohibit any use of your data beyond the specific, agreed-upon purposes.
w99999 collects personal data through a number of channels: directly from you when you register an account or contact support; automatically through your use of the platform; and from third parties such as payment providers and KYC verification services. The categories of personal data we collect are described in detail below.
When you create a w99999 account, we collect the following information from you directly:
To process deposits and withdrawals in Pakistani Rupees (PKR), w99999 collects financial data including:
When you access the w99999 platform, we automatically collect certain technical data, including:
As a licensed gaming platform, w99999 is required to maintain detailed records of all gaming activity on your account. This includes:
w99999 uses your personal data only for specific, clearly defined purposes. The table below summarises our primary data use purposes alongside the corresponding legal basis for each:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity, contact, login data | Contract performance |
| KYC identity & age verification (21+) | CNIC, date of birth, selfie | Legal obligation |
| Processing deposits & withdrawals | Payment data, transaction history | Contract performance |
| Fraud prevention & security monitoring | Device data, IP, session logs, gaming data | Legitimate interests |
| Regulatory compliance & reporting | Identity, financial, gaming records | Legal obligation |
| Responsible gaming enforcement | Gaming activity, RG settings, account history | Legal obligation / Legitimate interests |
| Customer support & dispute resolution | All account data, support transcripts | Contract performance |
| Platform improvement & analytics | Anonymised/aggregated technical and gaming data | Legitimate interests |
| Bonus & promotion management | Gaming activity, deposit history, identity data | Contract performance |
| Direct marketing (opted-in players only) | Contact details, gaming preferences | Consent (opt-in) |
w99999 does not use your personal data for automated decision-making that produces significant legal effects on your account without human review — with the exception of automated fraud detection flags, which are always reviewed by a member of the w99999 compliance team before any account action is taken.
w99999 relies on the following legal bases to process your personal data, consistent with internationally recognised data protection frameworks:
w99999 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share your personal data only in the specific, limited circumstances described below:
w99999 may be required to disclose player personal data to regulatory authorities, gaming licensing bodies, financial intelligence units, or law enforcement agencies where required by applicable law or by the conditions of our international gaming licence. Such disclosures are made only to the extent strictly necessary and in compliance with applicable data protection standards.
w99999 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration & identity data | 5 years after account closure | Regulatory / licensing obligation |
| KYC documents (CNIC copies, selfies) | 5 years after account closure | AML legal obligation |
| Financial transaction records | 7 years after transaction date | Financial reporting / AML compliance |
| Gaming activity records | 5 years after account closure | Licensing / dispute resolution |
| Self-exclusion records | Indefinitely (or until formally lifted) | Responsible gaming obligation |
| Customer support transcripts | 3 years from last interaction | Dispute resolution / service improvement |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
| Technical / session logs | 12 months from creation | Security monitoring / fraud prevention |
Upon expiry of the applicable retention period, w99999 will securely delete or anonymise your personal data in accordance with industry-standard data destruction procedures. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes, as it no longer constitutes personal data.
w99999 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
The w99999 website uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse platform usage patterns. A cookie is a small text file stored on your device by your web browser when you visit a website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Strictly Necessary | Maintain your login session, secure account access, load balancing, and fraud prevention. The platform cannot function without these cookies. | No |
| Functional / Preference | Remember your language preference, display settings, and responsible gaming notification preferences between sessions. | Yes |
| Analytics / Performance | Collect anonymised data on how players navigate the w99999 platform to help us identify and improve underperforming areas. No personally identifiable information is included in analytics data. | Yes |
w99999 does not use third-party advertising or behavioural targeting cookies. You can manage your cookie preferences through your browser settings at any time. Note that disabling functional cookies may affect your w99999 platform experience, and disabling essential cookies may prevent you from logging in.
As a w99999 player, you hold meaningful rights over your personal data. w99999 is committed to upholding these rights and making them easy to exercise. Your rights are summarised below:
Request a copy of all personal data w99999 holds about you. We will provide this within 30 days.
Request correction of inaccurate or incomplete personal data held in your w99999 account.
Request deletion of your personal data where it is no longer necessary — subject to our legal retention obligations.
Request that we limit processing of your data in certain circumstances (e.g., while a dispute is investigated).
Request your personal data in a structured, machine-readable format to transfer to another service.
Object to processing based on legitimate interests, including any direct marketing communications from w99999.
Withdraw any previously given consent (e.g., marketing opt-in) at any time without affecting prior lawful processing.
Lodge a complaint with the relevant supervisory authority if you believe your data rights have been violated.
To exercise any of the above rights, please contact the w99999 data privacy team via the live chat feature on the platform or by emailing [email protected]. We will acknowledge your request within 48 hours and provide a substantive response within 30 calendar days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
The w99999 platform is strictly for adults aged 21 years and above. w99999 does not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is a mandatory step in the w99999 registration and KYC process — all players must provide valid CNIC documentation confirming they meet the 21+ age requirement before any real-money gaming activity is permitted.
If w99999 becomes aware that personal data has been collected from an individual who is under the age of 21, we will immediately suspend the relevant account, delete all associated personal data as far as is legally permissible, and retain only the minimum records required by our regulatory obligations to prevent future underage registration attempts by the same individual.
Parents and guardians in Pakistan who are concerned about minors accessing online gambling sites are strongly encouraged to use internet filtering and parental control software. Free parental control tools are widely available for Android and iOS devices commonly used across Karachi, Lahore, Islamabad, Faisalabad, and other Pakistani cities.
As an internationally licensed online gaming platform, w99999 may transfer your personal data to, and process it in, countries outside of Pakistan where our contracted service providers and data processors operate. These international transfers may include, for example, cloud server infrastructure, KYC verification services, and payment processing systems hosted in jurisdictions other than Pakistan.
Where such international transfers occur, w99999 ensures that adequate safeguards are in place to protect your personal data to a standard equivalent to that required under internationally recognised data protection frameworks. These safeguards include:
You may request further information about the specific safeguards applied to any international transfer of your personal data by contacting the w99999 data privacy team.
w99999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, regulatory requirements, or the services we offer. The "Last Updated" date displayed at the top of this Policy and in the Table of Contents sidebar will always reflect the date of the most recent revision.
Where a policy update constitutes a material change to how we process your personal data — for example, a new data sharing arrangement or a new processing purpose — w99999 will notify registered players by SMS to their registered Pakistani mobile number and/or by in-platform notification at least 14 days before the change takes effect. For minor updates (such as clarifications of existing practices or corrections of typographical errors), we will update the Policy text without advance notice.
Your continued use of the w99999 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any material change, you have the right to close your w99999 account and request deletion of your personal data, subject to our regulatory retention obligations as described in Section 7.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way w99999 processes your personal data, please do not hesitate to reach out to our data privacy team using the contact details below. We are here to help and take all privacy enquiries seriously.
For further information about your data protection rights and how to lodge a complaint with a supervisory authority, please visit the Responsible Gaming page or the About Us page on the w99999 website.
At w99999, privacy is not an afterthought — it is built into every layer of the platform. These six commitments define how we handle your personal data as a Pakistani player.
w99999 has never sold, rented, or traded player personal data to third parties for commercial gain — and we never will. Your data belongs to you. We use it only to operate w99999 and meet our regulatory obligations. Full stop.
All sensitive player data stored on w99999 servers is encrypted using AES-256 — the same standard used by international financial institutions. Combined with TLS 1.3 in transit, your CNIC details and payment data are protected end-to-end at all times.
Mandatory CNIC-based identity verification at registration ensures only verified Pakistani adults aged 21 and above can access real-money gaming on w99999. KYC protects every player on the platform equally — there are no exceptions made.
Access, correct, delete, or export your personal data — it is all available on request, free of charge, with responses guaranteed within 30 days. w99999 makes exercising your data rights as straightforward as filing a support ticket via live chat.
w99999 collects only the personal data that is strictly necessary to operate the platform, meet KYC obligations, and process your PKR transactions. We do not collect behavioural advertising data, and we do not profile players for third-party marketing.
This Privacy Policy is reviewed and updated at least annually — and whenever there is a material change in w99999's data practices or applicable data protection law. All registered Pakistani players are notified of material changes at least 14 days in advance.
Join verified Pakistani players from Karachi, Lahore, Islamabad, and Faisalabad who trust w99999 for secure, transparent, and responsible online gaming — all in PKR. 21+ only.